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#employeebenefits #acquisition #merger #healthbenefits

Refresh Patient Promotion

Our client needed support to complete their acquisition and integrate it into their expanded offering to plan sponsors. Timing was tight. They needed a partner with deep knowledge of the employer benefit ecosystem to move quickly and skillfully.

QUESTION

Blending two similar but distinct products required precision. How was the combined offering better for employees and family members? Patients and caregivers? Would a new design and messages be disruptive? How could we ease existing users through the transition?

Braid legacy & acquired

PROJECT

Our team jumped into a rapid discovery phase of stakeholder listening and data mining. With a clear portrait of existing users, we mapped out copy and design.

Rebuild media library

RESULT

Our client has a multimedia library of emotional campaigns, marketing the best features of both the legacy and acquired products. All media was built with the on-the-ground requirements of the business.

Cohesive campaigns

Listening to patients >

Let’s connect!

We’d love to help you move forward.